Couple File Class Action Lawsuit Against Spirit Airlines Over COVID-19 Boarding Policy

A couple from Ohio has filed a class action lawsuit against Spirit Airlines over their refusal to allow them to board their flight before other passengers. The lawsuit could be successful and thousands of Spirit Airlines customers could be eligible for compensation.Barbara Kuhns and Anthony Pochiro claim that a Florida-based airline sold them Shortcut Boarding to jump the queue. They knew that the passes were useless because COVID-19 rules dictated that the airline boarding its planes from the back.Customers can board in Group 2 before most passengers. Shortcut Boarding costs only $5.99 and allows them to grab overhead bin space and settle down before the rest of the passengers.However, there was one problem.Spirit was aware that it could not allow early boarding privileges during the COVID-19 pandemic. This was despite federal and state health regulations. The lawsuit, filed last week in South Florida District Court, claims.The couple booked their flight from Fort Lauderdale to Cleveland nine months after the pandemic. Spirit continued to sell Shortcut Boarding, despite not being able to honor the special boarding privileges.Barbara Kuhns and Anthony Pochiro claim that they discovered Shortcut Boarding passes were ineffective when they arrived at the airport. The gate agents then broke the bad news.Spirit warns that Shortcut Boarding may not be available at all airports, but the airlines do not have a list of routes where it can be used.Spirit received wrongful payments for a service it did not provide by misrepresenting, intentionally omissions or other business practices. The lawsuit continues.The couple's lawyers claim Spirit engaged in deceptive business practices that violate Florida law. They asked the court to order Spirit to pay back its unearned profits from the sale of Shortcut Boarding.Although it is impossible to know exactly how many customers may be involved in the suit, lawyers would like to include anyone who purchased Shortcut Boarding via Spirits or at an airport.Anthony Pochiro, Barbara Kuhns and others have asked for a jury trial. They also demanded damages and their money back.