In a Downturn, Focus on Existing Customers — Not Potential Ones
Business

In a Downturn, Focus on Existing Customers — Not Potential Ones

Frontier Airlines shut down its customer service phone line
Tech

Frontier Airlines shut down its customer service phone line

HubSpot to Continue Delivering the Promise of Connection
Business

HubSpot to Continue Delivering the Promise of Connection

How to start a million-dollar laundry business
Business

How to start a million-dollar laundry business

How to Gain a Competitive Advantage on Customer Insights
Business

How to Gain a Competitive Advantage on Customer Insights

Subway is straying from the business model that made it the biggest fast-food ch..
Business

Subway is straying from the business model that made it the biggest fast-food ch..

When — and How — to Build Hurdles into a Loyalty Program
Business

When — and How — to Build Hurdles into a Loyalty Program

Electric-car startup Polestar bets you'd rather buy a car from your couch than g..
Business

Electric-car startup Polestar bets you'd rather buy a car from your couch than g..

Microsoft’s tactics to win cloud battle lead to new antitrust scrutiny
Tech

Microsoft’s tactics to win cloud battle lead to new antitrust scrutiny

M-KOPA raises $75M as it clocks 2 million customers across four African markets
Tech

M-KOPA raises $75M as it clocks 2 million customers across four African markets

Epsilon3 lines up $2.8M seed round to modernize space and launch operations
Tech

Epsilon3 lines up $2.8M seed round to modernize space and launch operations

Aldi opens its first till-free supermarket
Business

Aldi opens its first till-free supermarket

Omnichannel customer messaging platform Superchat raises $15.6M round led by Blo..
Tech

Omnichannel customer messaging platform Superchat raises $15.6M round led by Blo..

Arcade launches ‘try before you buy’ demo capabilities with $2.5M in new capital
Tech

Arcade launches ‘try before you buy’ demo capabilities with $2.5M in new capital

A Nation On Hold Wants to Speak With a Manager
Business

A Nation On Hold Wants to Speak With a Manager

Stop With the Covid Excuses, Already—Customers Have Caught On
Business

Stop With the Covid Excuses, Already—Customers Have Caught On

DirecTV Stream and satellite TV are raising their prices next month
Tech

DirecTV Stream and satellite TV are raising their prices next month

Starbucks' app has allowed customers to order illogical drinks like iceless Frap..
Business

Starbucks' app has allowed customers to order illogical drinks like iceless Frap..

Microsoft is emailing out 50,000 Microsoft Store gift cards for the holiday seas..
Tech

Microsoft is emailing out 50,000 Microsoft Store gift cards for the holiday seas..

Demand Curve: How Zapier acquires customers via its homepage – TechCrunch
Tech

Demand Curve: How Zapier acquires customers via its homepage – TechCrunch

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