The day after the company was bought by Musk, Jack Dorsey, the former chief executive, turned to the platform that he co-created to speak about its future. In the thread, he said he doesn't believe in permanent bans.
I don't believe a permanent ban should be possible with the exception of illegal activity. This is the reason we need a protocol that is resilient to the layers above, according to Jack Dorsey, who stepped down from his role at Twitter in November 2021.
I have tried taking a break from Twitter recently, but I must say: the company has always tried to do its best given the information it had. Every decision we made was ultimately my responsibility*. In the cases we were wrong or went too far, we admitted it and worked to correct.
— jack (@jack) April 29, 2022
There is a chance that he is referring to some of the most controversial moments that have resurfaced amid Musk's purchase of Twitter. The social media giant's chief legal officer has been the target of online attacks after Musk posted a meme about her.
Today's words shed a soft, dim light on his stance about whether controversial figures, even those who spread misinformation, should be allowed on the platform.
Some things can be fixed immediately, while others need rethinking and reimplementing the entire system. It's important that we get feedback in all of its forms, but also that we have time to address it. In the same thread, Dorsey said that all of that should be done publicly.
I trust his mission to extend the light of consciousness, but if Dorsey believes in Musk, there is a tension. The company needs space and time to address some of its most critical feedback. There is a role for morale in the rebuilding.
What matters is how the service works and acts, and how quickly it learns and improves. I'm confident that part of it will be fixed.
A complete timeline of the Elon Musk-Twitter saga