Wolff said that Lewis Hamilton deserved better from us after the seven-time world champion finished 13th in the grand prix.
Wolff apologized to Hamilton on the team radio.
George Russell finished fourth after a great start.
He said it was a weekend to forget and that he just wasn't fast enough to overtake.
He was knocked out of the Red Bull race by Max Verstappen.
He said that he was no longer fighting for the title and that he was out of it. There is no question about that.
Hamilton apologized for not getting into the points, but he said the only bonus for the team was Russell climbing through the field after starting 11th.
Everyone is trying their best and no one is giving up.
The inaugural Miami Grand Prix will take place from May 6-8.
Mercedes have won the title eight times in a row, the most in the history of the competition.
The regulation changes have not worked in their favor, with both cars experiencingporpoising, a phenomenon caused by an increase - then a sudden decrease - of downforce.
Wolff wondered how the two of them could keep the car on the track at times.
Both drivers are doing their job. George did an outstanding race, he did a perfect start and then handled a car that wasn't ready.
Lewis was stuck in the back.
The weekend started badly for Hamilton as he was knocked out in Q2 during Friday's qualification and had to settle for 13th on the grid for the first sprint event of the season.
He dropped further down the order for the grand prix after losing a place in the 21-lap race on Saturday.
Wolff apologized to Hamilton as he crossed the line after being stuck behind a train of slower cars. It was undriveable. This race was terrible. We will come out of this.
The Mercedes team principal acknowledged in his post-race interview that the talent of Hamilton and Russell did not merit their current situation.
He said that we have two of the three best drivers and they deserve a car and a power unit that allows them to fight in the front. That is not what either of them deserves.
In the first four races of the season, Russell scored a top-five finish each time, including a podium at the Australian Grand Prix. He is ahead of Hamilton in the drivers' championship.
Russell said that the team was getting the most out of it.
If we don't improve the pace of the car, we can't sustain this level of results.
Both he and Hamilton were struggling with their cars, according to the former Williams driver who replaced Valtteri Bottas at the Silver Arrows.
He said that he expects Hamilton to come back strong and that the way he is motivating the team is inspiring. I am not comfortable with this position because I know what he can do.