Man demands refund of Resort Fee after hotel can’t actually find a Notary

A man is pushing for a reimbursement of resort fees when the property can't produce a public official.

If you hadn't been expecting the resort fee, it's no fun when you check out of a hotel. What happens when you go to use the hotel's amenities, only to find that they are not available?

On a recent Las Vegas trip, he decided to put that to the test. His Las Vegas Strip hotel offered a number of extras, including property-wide internet, unlimited local and long-distance calling, a coupon book, and a public notary.

I didn't really need anything notarized, but I figured if I'm paying $45 a day for a service, why not use it.

He had a stack of papers printed from the internet and went to the hotel concierge and asked if he could get a notary. I'm not sure if we actually have a notary on-site at the moment, but I'll get back to you.

The hotel relented and admitted that they didn't actually have a notary on-site, but would be willing to find one for him. Someone could be there in about five hours, but the flight was leaving in four.

Since they couldn't provide me with the service they were charging me for, I told them I needed a refund. That's obvious, right?

We will make sure we have a person ready for your next visit to our property.

He turned towards the concierge desk and saw a small fridge on the side. The concierge stopped him and apologized, but these are included in the resort fee, for which you have not paid.