Fiido, maker of cheap direct-to-consumer electric bikes, has suspended sales of its Fiido X and is preparing a recall after discovering a fault that could cause the folding e-bike to break in two. The company will release more information by April 12th. The recall was first reported by someone.
We concluded that you get what you pay for when we reviewed the Fiido D11 e-bike. The $1,298 Fiido X was an improvement in nearly every way, and we were optimistic about the prototype we tested ahead of its launch. We are.
A new folding mechanism is included in the Fiido X. The fault seems to lie here.
In a statement posted to the private Fiido X E-bike Owners Group on Facebook, a company representative says it received a faulty frame report on April 3rd which Fiido was able to confirm in its R&D lab in Shenzhen.
Support is always going to be an issue with these direct-to-consumer e-bikes, and this global recall will be a real test for them.