Activision Blizzard is giving a thousand game testers full-time jobs and pay bumps

Illustration by Alex Castro / The Verge

Nearly 1,100 temp game tester are getting full-time jobs with benefits as a result of the conversion of all temporary and contingent workers to full-time employees by the company. They will be making higher wages, too, with a new minimum hourly rate.

Jessica Taylor is the vice president of corporate communications for the company.

Across Activision Blizzard, we are bringing more content to players across our franchises than ever before. As a result, we are refining how our teams work together to develop our games and deliver the best possible experiences for our players. We have ambitious plans for the future and our Quality Assurance (QA) team members are a critical part of our development efforts.

Therefore, today we announced the conversion of all US-based temporary and contingent QA team members at Activision Publishing (AP) and Blizzard - nearly 1,100 people in total - to permanent full-time employees starting July 1. Additionally, we are increasing the minimum hourly rate for these team members to $20/hr or more effective April 17. These employees also will be eligible to participate in the company’s bonus plan and will have access to full company benefits.

This change follows a process that began last year across AP and Blizzard of converting temporary and contingent employees, including 500 at AP’s studios, to permanent full-time employees.

The change is the result of worker activism after Raven Software, a studio known for its work on the Call of Duty series, announced in December that it was going to lay off workers. Some workers went on strike in protest and created a union called the Game Workers Alliance. We reached out to the Game Workers Alliance for their response to the move. Earlier this year, Epic Games decided to convert testers into full-time employees.

The Wall Street Journal reported in November that CEO Bobby Kotick has been aware of sexual harassment. A judge recently approved an $18 million settlement between the US Equal Employment Opportunity Commission and California's lawsuit.

Under the shadow of Microsoft's impending $68.7 billion deal to acquire the company, the changes happen.

The changes were communicated to the teams of the two companies by email. We have included them.

Email to the chief operating officer of the company.

From: Josh Taub

Subject Line: Update to QA

Team,

During the last two years, Call of Duty has expanded and evolved. Our development cycles have gone from an annual release to an “always on” model. In response to greater engagement, we’ve increased our live services business across all platforms. Our offerings now encompass season passes, operators, and the awesome content available in our stores. We’ve also grown our workforce and support across our studios, along with exciting new plans on mobile.

In light of these changes, and as we look to our ambitious plans for the future, we are further refining how our development teams work together. QA is, and continues to be, critical to our development success. We have amazing QA teams in place that work hard to ensure our players have the best possible gaming experiences – thank you!

I’m pleased to announce that we are converting all US-based temporary and contingent QA workers to full time employees (FTEs). We are increasing their hourly rate to a minimum of $20/hr and providing access to full company benefits, and they will be eligible to participate in the company’s bonus program.

This change follows the conversion of nearly 500 temporary and contingent workers to permanent full-time employees at Activision Publishing’s studios, and other ongoing conversions that have taken place in the past few months.

As Call of Duty evolves, we anticipate periods where the workload will fluctuate and exceed our expanded team’s bandwidth. With this in mind, we’re adding extra support for our team from external partners. This is a long-standing studio and industry practice that will give us more flexibility and capacity to support the business needs and enable our internal teams to focus on the results that most impact our business.

Together, we will change the game and take Call of Duty to the next level.

-Josh

Mike Ybarra is the head of Blizzard.

From: Mike Ybarra

Subject: Delivering Blizzard Quality: QA Full Time Conversions

Hi Blizzard,

We’ve shared with many of you the exciting experiences we’re bringing to players in 2022 and beyond. There’s so much happening across our teams – and this is just the beginning of our renewed focus in putting our teams and players at the forefront of everything we do.

Our ability to deliver great games at the “Blizzard quality” level our players expect is vital to ensuring we exceed player expectations. Over the last 6 months, I’ve had the opportunity to listen and engage with members of our QA team and we’ve had several meetings where I outlined my philosophy about contract/full-time roles. I want to thank everyone who helped educate me and expressed their views on how we can make Blizzard the best player-focused game studio. We all know QA is integral to our success in ensuring the best possible gameplay experiences.

Some time ago QA leadership started shifting their approach to staffing the team, converting more temporary and contract workers (TEAs) to full-time employees (FTEs), and using partners to support short-term spikes in workload. Today, this shift in approach is culminating in a conversion of all of the remaining U.S.-based TEAs/contractors in QA – more than 90 people across Irvine, Austin and Albany – to FTEs. We’re also increasing the minimum hourly rate for QA to $20/hour, and they will be eligible for our bonus program and increased benefits.

We have amazing QA talent, and I’m very happy to make this change so that we can focus and deliver for players around the globe. If you have any questions, please reach out to me, your HR partner or Wladia Summers.

Thank you for your feedback and helping us make this change.

Thank you,

Mike

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