During our meeting, Todd seemed distracted. I asked him what he was thinking. He apologized and said that he couldn't stop thinking about the exchange he had with his son the previous evening. As a working parent, Todd cherished the times he and his son were free at the same time, given both of their busy schedules. When they were together, their interactions ended up tense or not going as he had hoped.
Even well-meaning bosses can inadvertently dismiss their employees’ feelings.