The text message is from the customer's phone number. This message is made to look like a payment confirmation from the carrier and will prompt the recipient to follow a link for a free prize. Customers should not follow the link in the message because it is not an official communication from the company.
The following statement was provided by a spokesman for the company.
Bad actors are sending text messages to some customers which appear to come from their own number, and that is somethingVerizon is aware of. Our team is working to block these messages, and we have engaged with U.S. law enforcement to stop the source of this fraudulent activity.
Some customers on a carrier owned by the company are receiving the same message. This message may look different on your phone because it will be from your own number. Even if you have switched to another one of the best phone plans, you should be cautious of messages with links.
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Channel One Russia is a Russian state media network that is linked to in the link, according to The Verge. The activity is being generated by external bad actors with no ties to the company, according to a spokesman for the company.
If you are a customer of the company, you can forward the message to their mobile phones with the number 7726 in the subject line.