Tuesday's Attack On Southwest Airlines Gate Agent Was So Bad Even Passenger's Grandmother Is Appalled

A Southwest Airlines agent was punched and had to be restrained by another employee after a disruptive passenger was offloaded from a flight that had just returned to the gate on Tuesday.

The onlooker who took the video of the customer shouting and walking up to the counter hadn't been a part of the earlier altercation.

Craziness breaks out in the Atlanta Airport! pic.twitter.com/XdjmG5ehrN

— Cyndi Burnham Schonefeld (@OffCyndisc) March 23, 2022

According to Atlanta police.

Drummond refused to comply with flight attendants as a Southwest flight was being taxied from the gate to the tarmac.

Police said Drummond was asked to leave the flight after the plane was forced to return to the gate due to his “aggressive behavior.”

The man was charged with batter, simple battery, and obstruction, and sent to the jail with a bond set at $10,000.

According to the airline.

Southwest Airlines has zero tolerance for any type of assault against our Employees or Customers. As a result of this inexcusable attack, the individual has been banned from flying with Southwest Airlines.

Southwest appreciated the employees who protected the gate agent who was under attack.

The passenger's grandmother is apologizing for the incident.

My heart goes out to everyone, the staff at Southwest — they are in my prayers. I’m sorry this happened and this was caused by him. He comes from a godly family. My husband is a pastor of a church here.

She says that the family is very hurt by what the grandson did.

Southwest Airlines flight WN6263 from Fort Lauderdale to Baltimore was struck by a pickup truck as it taxied to the gate. There were no injuries to anyone onboard the aircraft or in the truck. Passengers had to wait a long time after midnight.

In airlines.

A man jumped out of a plane at the airport. The passenger opened the rear galley door of the flight after it had touched down in Colorado Springs. He ran to the fire station.

In passengers.

Southwest refused to take a family to Disney World after other passengers in the gate area suspected that their 6 year old daughter might have a disease. The family says she had a dry hair from the cold weather. They are being allowed to fly today.

In general.