Woman with coeliac diseases left ‘starving’ after being offered popcorn and chocolate on British Airways flight

A woman with coeliac diseases left a British Airways flight.

A woman says she was left starving on a British Airways flight after failing to request a special meal in advance.

A woman with coeliac disease was flying from London to the Dominican Republic.

Fisher says the British Airways website led her to believe she could tell a flight attendant about her allergies and be provided with a meal.

She was told that she should have booked the meal in advance and that she was only given crisps, popcorn, chocolate and celery.

The air hostess told Fisher that they would have to see what they could do.

She said that they had taken food out of the crew food.

I was like, "For nine hours you expect me to eat this?" and she was like, "That's all we have." The amount of food was not good.

I ate the whole lot, but it's not an adult meal that will fill you up.

I was on strong antibiotics and hadn't eaten in the morning so I was just starving.

I nearly passed out at the end because I hadn't eaten and felt weak because of the antibiotics.

I started vomiting into a bag as we were coming down, it was just water because my stomach was so empty.

It ruined the holiday because it gave me major anxiety for days.

The airline's website was to blame for the mix-up.

They apologized and said it wasn't their usual practice. We hope you have a better flight next time, she said.

British Airways takes all of their customers' allergies and requirements extremely seriously and their Catering teams work extremely hard to make sure everyone has the meal they want, every time they travel.

All of our customers can request one of 15 special meals free of charge, up to 24 hours before their flight.