McDonald's is being sued for $900 million by a startup that says it tried to fix the chain's broken ice cream machines

The startup that created the device that was supposed to fix the ice cream machines is suing Mcdonald's for $900 million.

In a lawsuit filed by Kytch on March 1, McDonald's is accused of having sent emails to franchisees saying that Kytch devices violated the machines' warranties and stole confidential information.

McDonald's said the device posed a safety threat and could lead to serious human injury.

Kytch describes the claims as false and defamatory. Taylor Company is the main provider of ice cream machines for the chain.

According to the lawsuit, Kytch's co-founders are asking for $900 million in damages, accusing McDonald's of defamation, false advertising, and interference in its contracts with customers.

Neither Kytch nor McDonald's responded to Insider's request for comment, made outside of normal working hours.

According to McBroken, a website that tracks the chain's broken ice cream machines, more than one third of them are not working in New York.

McDonald's has failed to meaningfully improve the machines, and the fast-food giant has even granted Taylor exclusive rights to supply kitchen appliances to more than 13,000 retail locations in the United States, according to the lawsuit.

This arrangement brings in millions of dollars of revenue for Taylor and its network of franchised distributors.

Mary Meisenzahl reported in September last year that the Federal Trade Commission was investigating Mcdonald's frequently broken ice cream machines. The chain said it had no reason to think it was under investigation.

McDonald's said in a statement that it "owes it to our customers, crew, and franchisees to maintain our rigorous safety standards and work with fully vetting suppliers." Kytch's claims are meritless and we will respond accordingly.

If their goal was to destroy Kytch, they succeeded. The trail of really damning evidence they have broken is what blew up in their face.

It took him and Nelson months to gather all the evidence and data, and they had to convince very smart attorneys to file a lawsuit against McDonald's.