Google Could Face Class-Action Lawsuit Over Free G Suite Legacy Account Shutdown

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There is a story.

The actions-have-consequences dept was posted by BeauHD.

The G Suite legacy free edition, which allowed those that snuck in before 2012 to get free Google apps services tied to a custom domain rather than Gmail, is getting rid of. Attorneys at Chimicles Schwartz Kriner & Donaldson-Smith are looking into the matter for a potential class-action lawsuit since a lot of people will be left in the lurch after the shutdown. The report states that no lawsuit has been filed yet and that the attorneys are just gathering information for a potential lawsuit in the future. When we covered the original news of the legacy G Suite shutdown, it seemed unreasonable to us, because customers using those legacy accounts are unable to transfer purchases or grandfathered subscription discounts to new accounts. When we asked if it was possible to move purchases between accounts, a representative from the company said it wasn't possible.

Hundreds to thousands of dollars of assets like movie and music purchases for a given customer, across thousands of affected customers, could be tied to broken accounts because of the transition. We were told that customers could choose to use their suspended account alongside a working one. Everyone that migrated to one of these accounts while they were still offered will have to pay extra money to keep their existing purchases tied to a fully working account, and we think that's pretty ridiculous.

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