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The Points Guy is being sued by American Airlines.
The photo was taken by Nicolas Economou.
The Points Guy has been accused of violating the terms of use of its frequent flyer program by offering an app that lets users track airline miles from multiple airlines in one place. It is seeking an order blocking The Points Guy from accessing or using American Airlines customer data and from allowing its users to access their own accounts through the TPG app or site. American is trying to block The Points Guy from using the American Airlines logo.
The TPG app was released in September of 2021, and claims to help users learn about points, miles, and loyalty programs, while maximizing their earning potential, and discovering how to efficiently burn those earned points and miles to see the world.
Users can link their frequent flyer accounts. In the case of American Airlines, the TPG app will prompt you to enter your AAdvantage number, password, and last name.
According to the lawsuit filed by American Airlines, members of the AAdvantage program are encouraged to hand over their user logins to an unauthorized third party in order to break the terms of use. The logins allow The Points Guy to gain access to American's server, access users' accounts, and collect and expropriate the proprietary data in violation of American's terms and conditions. The Points Guy is accused of violating the Computer Fraud and Abuse Act. In addition, the suit contains a number of other offenses, such as breaching of contract, and displaying the American Airlines logo.
The airline says that The Points Guy can gain access to American's server.
The Points Guy parent company is accessing AA.com and AAdvantage account data in a way that does not comply with our standards for use of confidential information, according to a statement from an American Airlines representative. She said that American Airlines takes customer data and proprietary information very seriously, and want to make sure it is protected and secure.
According to a press release, The Points Guy sued American Airlines in Delaware because the airline was attempting to block the media platform from providing the cost and time-saving benefits of The Points Guy App to consumers.
Brian Kelly, founder of The Points Guy, said in a statement that consumers are always in control of their own data on The Points Guy App, and that they decide which loyalty programs and credit cards are accessible for the purpose of making their points-and-miles journey easier. The site ischoosing to fight back against American Airlines on behalf of travelers to protect their rights to access their points and miles so they can travel smarter.
In an email, The Points Guy was asked if the TPG app has AAdvantage passwords.
American Airlines is asking the courts to stop The Points Guy from allowing users to log in to AAdvantage through the TPG app or website. It is trying to block The Points Guy from displaying the American Airlines logo. The Points Guy may have gained from American's customers and their data, which is why the lawsuit requests statutory damages for the trademark and copyright violations.
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