Apple has updated the wording of the notice that people see when the private relay is disabled for a cellular network, clarifying that it's not always because of a lack of carrier support.
Private Relay is turned off, but it's not clear if a cellular plan doesn't support it or if it's been disabled in the settings.
If iCloud Private Relay was disabled for a cellular plan, Apple placed all of the blame on the carrier. The previous wording was here.
Private Relay is turned off. Your cellular plan doesn't support private relays. With the iCloud Private Relay turned off, this network can monitor your internet activity, and your internet address is not hidden.
There is a new wording.
Private Relay is turned off. Private Relay is not supported by your cellular plan. Private Relay can be turned off to allow this network to monitor your internet activity and your internet address is not hidden.
The current wording of Apple's website does not allow for the possibility that iCloud Private Relay is unavailable because it has been disabled.
Toggling on "Limit IP Address Tracking" will turn it on for you, if you tap the "i" button next to your network.
T-Mobile was in hot water earlier this week because of Apple's vague wording. The carrier was accused of disabling the private relay feature for its users. Even if T-Mobile was toggled off in the settings app, Apple still blamed them for the disabled iCloud Private Relay.
T-Mobile was silent on the accusations for a day, and then said that there was a bug in the software that could cause the Private Relay feature to be turned off. Apple updated its support document after T-Mobile contacted it, and now the company has added this information into the private relay settings.
The major US carriers have all confirmed that they are not blocking iCloud Private Relay. T-Mobile users who have parental controls will not be able to use iCloud Private Relay because the services are not able to work with the feature turned on.
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