T-Mobile Says iOS 15.2 Bug Turning Off iCloud Private Relay for Some Users

T-Mobile has not disabled iCloud Private Relay for its subscribers, in contrast to recent reports suggesting the carrier was preventing iPhone users from enabling the feature.

T-Mobile told Mark Gurman that Apple has been contacted about the settings that default to the feature being toggled off. T-Mobile says that the relay has not been blocked.

Our team discovered that in the 15.2 release, some device settings default to the feature being toggled off. We shared this with Apple. This isn't specific to T-Mobile. We haven't broadly blocked iCloud Private.

9to5Mac published a story yesterday that said T-Mobile was preventing subscribers from enabling iCloud Private Relay in the United States, and this was a function that was rolling out to all iPhone users.

The article was based on a few reports from T-Mobile users who were unable to turn on iCloud Private Relay, and were receiving a message that it was disabled for their carrier.

9to5Mac claims that T-Mobile has told them that some subscribers who use plans and features with content filters are not able to access iCloud Private Relay.

The plans and features that customers chose do not have access to the Private Relay to allow them to work as they were designed. All other customers have no restrictions.

T-Mobile has said that the issue is related to content filters and a problem with certain features being disabled by default, but the company has now made it clear that the issue is not being explicitly blocked for T-Mobile subscribers.

To make sure that iCloud Private Relay is enabled for a cellular network, users need to go to the settings section of the app and turn on the "Limit IP Address Tracking" option.

European carriers banded together to call for iCloud Private Relay to be restricted because it prevents "networks and server from accessing vital network data and metadata, including those operators in charge of the connectivity."

In the U.S., AT&T, Verizon, and T-Mobile have not spoken out against the feature.