Some hotels try to charge energy fees, and we have seen hotel resort fees and destination fees become very common. The fee is even more ridiculous.
Hotel Saint Louis has a nightly fee.
Hotel Saint Louis, a Marriott Autograph Collection property, has added a new fee for hotel stays, according to a FlyerTalk user. The hotel is charging a nightly fee. The fee is added at the end of the booking process as part of the all-in price.
There is no reference on the hotel's website to what this fee is used for. Is the fee going towards the environment? Towards a sustainable business? Towards employment sustainable? The investment firm that owns the hotel has a private jet.
I called the front desk of the hotel to make sure that the fee was legit and to ask what the money went towards. The front desk agent was nice, but he didn't know what to say
I am looking at rates on the hotel website and see that there is a sustainable fee listed. I have never seen that before. Do you know what it is?
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The agent said it was kind of taxes.
He was laughing nervously and uncomfortable because he realized it was BS and staff haven't been given proper guidance as to what to say when asked about it.
The hotel fee is ridiculous.
Hotels have tried to charge add-on fees in the past.
It allows them to display a lower price and increase it during the booking process.
They only have to pay a commission for online travel agencies.
Many consumers have been frustrated by destination and resort fees since they are junk fees that are intended to confuse consumers into thinking rates are lower than they are. Marriott agreed to start more prominently displaying the fees in a settlement.
It seems unethical to add a fee without knowing what those initiatives are and how transparent they are. Most major hotels are owned by large investment firms, and I don't think padding their pockets really does much to help the environment.
If done correctly, a sustainable fee wouldn't be the worst fee on the planet. Ideally, a hotel would use its profits for that, but worst case scenario, at least tell us what is being done. For example, Skt. The hotel charges a sustainable fee of $2.30 per guest per stay. The website makes it clear what this goes towards.
We are responsible for making sure that the environmental footprint of our activities is reduced to a minimum. By charging a specific fee we can make our green efforts more visible to our guests and help them discover all the things we do at Skt. To achieve a green transition.
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The proceeds of the fee will be used to invest in new sustainable initiatives. The testing and development of a new plant that will make us almost self-sufficient in electricity from a local source is one of the new initiatives planned for 2020.
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The Hotel Skt. is in the city. An annual report with a detailed account of its achievements is published by Petri. This allows our guests to follow the way in which the fee they pay contributes to a green transition at our hotel.
Is it better for the hotel to raise rates by a couple of dollars and use the money for initiatives? Yes. I appreciate the transparency of the hotel's location.
The Hotel Saint Louis is adding a $5 nightly fee in hopes that people will not notice it, with no explanation of what it is for.
The bottom line.
The Marriott Autograph Collection property Hotel Saint Louis has added a new nightly fee with no explanation. A front desk agent compared the fee to taxes, but it wasn't clear what the fee went towards.
Have anyone been charged a hotel fee before? Where do you think this is ranked on the list of ridiculous hotel fees?
Ben is the founder of OMAAT.
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