Customers of a crypto exchange in Hong Kong reportedly say their funds are frozen



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Some customers of a Hong Kong-based exchange say they can't withdraw their money from the exchange and have filed reports with the police.
Dozens of clients of exchange have not been able to make withdrawals since late November, according to a report. The five customers were unable to get their money after their withdrawals were frozen.
The executives of Coinsuper didn't respond to calls or messages. A Hong Kong police spokesman told the news agency that it was investigating one case where a person who purchased cryptocurrencies via an investment company hadn't been able to withdraw her funds.
A partner at one of the venture capital backers of Coinsuper said it wrote off its entire investment of $1 million.
The report said that the trading app was still operating. Hong Kong uses an "opt-in" regulatory structure for exchanges that can apply to be regulated, which may stoke calls for broader regulatory oversight, the report said.

The head of Hong Kong's securities watchdog said in November 2020 that it would propose a licensing regime for cryptocurrencies.

Business Insider has an original article.