After widespread criticism from customers and users who thought it had no plans to use the latest Macs powered by Apple's custom processors, the company has begun testing a native version of its Mac app.
In October, official responses to comments on the forums suggested that the company had no plans to add support for Apple Macs to its Mac app, continuing to rely on Apple's Rosetta 2 technology to translate the Intel-based app on newer Mac machines. The forum thread received a lot of criticism from irritated Mac users, and the company's CEO stepped in to say that they would adopt native Apple support in the first half of 2022.
One week into the new year, it appears that Dropbox is fulfilling its promise. According to a report by MacRumors, the company has told them that it has begun testing native Apple support with a small group of Mac users and that it will offer all users who run the app's native Apple support by the end of January.
Intel-based apps on new Mac machines sometimes run slower, make little use of Apple Silicon's performance gains and power efficiency, and may not function correctly. While Apple's technology works for most users, apps for Apple Silicon are more power efficient and provide a better user experience than Intel-based apps on newer Mac laptops and desktops.
Mac users don't like to use Dropbox because it's a memory hog and battery drain. It should run smooth and be less demanding on newer Macs with native Apple support, as it should allay some of the criticism.
Some users have moved to third-party clients that support Dropboxsync because of the poor performance on Mac. The official release of the native Apple app for the Dropbox service can be expected within the first half of the year, as previously promised by the company's CEO.