Starlink, a part of Musk's company, told a group of people in India on Tuesday that they will be getting back their money, more than a month after New Delhi told the firm to stop.
In an email to those who had pre-ordered Starlink, the company said it was looking forward to making it available in India as soon as possible, but it currently doesn't have clarity on the "timeline for receiving licenses to operate."
You can receive a refund at any time, as has always been the case, according to the company.
Starlink had received a lot of pre-orders for its devices in India and was looking to conduct pilots in the country. The company appointed an India head who reached out to several stakeholders in the country to explore ways to collaborate.
In late November, the Indian government told the company, which competes with OneWeb and Amazon, that it needs to comply with the regulations and refrain from taking preorders.
Starlink shipped over 100,000 terminals to customers in India.
Starlink wants to serve the underserved. He wrote that they hope to work with fellow broadband providers to improve and save lives.
More than half a billion people are online in India, but many are still offline. Hundreds of millions of Indians living in rural areas don't have access to a broadband network.
The government approval process is complex. The ball is in our court to apply for consideration, which we are working on, since there is no application pending with the government.
If Pan India approval takes a long time, our approach will be to get pilot approval quickly. In October, Bhargava said that if the Pan India approval is not given in the next few months, the actual number of terminals will be deployed by the end of next year.
Starlink India head steps down.
