Zoom executive says hybrid work will continue to drive growth after the pandemic

An executive from the video communications company said that even after the swine flu, Zoom will still be relevant.
A hybrid work model in which employees work both in the office and from home each week is gaining popularity.

Ricky Kapur, head of Asia Pacific at Zoom, told CNBC on Friday that there are three big shifts that are happening post-pandemic that businesses are investing in and that is spurring our growth and relevance.

He said that companies are thinking about creating hybrid work environments for staff.

Employees are demanding flexible work arrangements and the ability to work from anywhere.

Consumers want more convenience and companies are rethinking customer engagement.

It is possible to see a product, have a real conversation, and then make a purchase decision in a retail store. He said consumers are expecting that from companies.

The third big shift is that digitally native companies are building innovative platforms to create services that reach out to new consumers, especially in areas such as health care and education.

Millions of people used the company's technology over the past two years to keep up with school and work. As people returned to work and school, growth slowed.

Revenue rose by more than 30% from a year earlier in the quarter.
As people move into a hybrid setting, they will look for flexibility in the way they communicate.

He said that the business has grown from zero to 2 million users in two years. It is one of the fastest-growing cloud services.

He said that the numbers show that customers are still investing in the product.