The image is by Alex Castro.
The update for the Appstore is supposed to fix the issues that have been afflicting users of the app for over a month. The lack of compatibility between the operating system and the built-in digital rights management caused the Amazon Appstore to not work correctly after users downloaded the operating system.
The fix doesn't seem to solve the problem for everyone
An Amazon staff member notes in an update on the Amazon support forum that the technical team has issued an update to address the issue between the Appstore and Android 12. He says that you can download the update from Amazon, and that you should sign in to the Appstore after installing the update. You will have to update any apps that you have downloaded by opening the Amazon Appstore, heading to "My Apps," and then hitting "Updates."
The fix doesn't seem to solve the problem for everyone. Some users on the forum say they are still having issues after the update. A few users complain that their apps are not showing up on the store, but another complains that they are getting compatibility errors when trying to open a single app.
Amazon is contacting customers with steps to update their experience in the Appstore, according to Troy Edwards. We are sorry for the disruption this has caused.
A statement was added from an Amazon spokesman.
