Install the Microsoft Teams update for Android now to fix 911 calling bug

Photo illustration by Rafael Henrique/SOPA Images/LightRocket.

You should install the fix from Microsoft Teams immediately because it could prevent you from calling the police. In his analysis of the issue on Medium, the senior technical editor at Esper explains that Microsoft has corrected the issue in an update for the Teams app.

Update it as soon as possible if you didn't uninstall Teams.

An explanation from Google was given after a user discovered a bug in their phone. The company said that the issue is caused by an interaction between the Teams app and the operating system. It only affects users with devices that are running the newer version of the OS, and who have the Teams app installed but aren't signed in. All users with the highest version of the software were advised to uninstall Teams.

If you didn't uninstall Teams, make sure to update it as soon as possible. Rahman found that version 1416/1.0.0.2021194504 resolves the issue, which he found was building duplicate instances of the PhoneAccount class in the Android operating system, a function that lets apps place and receive phone calls. When the user is not signed in, the app creates too many PhoneAccount instances, even though it has a calling feature.

The updated version doesn't create duplicate PhoneAccount instances, and will clear any previously-built PhoneAccount instances when launched. Hopefully, the update to Android on January 4th will fix anything that went wrong on its own end. The updated version of Microsoft Teams can be downloaded from the Play Store.