Important: Do This Now So Airlines Don’t Keep Your Money

We are getting close to the end of the year, so I have been getting lots of emails from readers who don't want to lose their travel vouchers.

Two years ago I canceled a one way flight on Alaska Airlines. I received an email today that said that I have some credits in my wallet that will expire at the end of the year. You can book your trip by Decembe r 3 1, 202 1. Travel can take place up to 11 months later. It is a great time to book travel with us. We eliminated change fees on Main and First Class fares.

Sandy wants to know what the best course of action is to make sure she doesn't lose her credits if she flies to Alaska in the next year.

It was nice of Alaska Airlines to send you a reminder email because they haven't sent me any credits from other airlines. Everyone who received a travel credit or voucher should look at the expired date now. Time is running out and it most likely expires on December 31

In their email to Sandy, Alaska said to book your trip by Decembe r 3 1, 202 1 to make sure you don't miss out. Travel can take place up to 11 months later, including travel in 202 2. If you have a voucher that is about to expire, you should call the airline to find out the rules. They are likely to be like Alaska and allow you to book a trip for the future.

Not all. I have vouchers for myself and my family from an American Airlines flight that will end in March. The agent for AA reservations told me that since the tickets were purchased before the outbreak, they have to be used by March, not just booked by March, meaning we have to take a trip by March.

We have no plans to fly on American before the deadline, so I am sending an email to American executives through AA.com as instructed by the agent. We will see if they grant me an extension.

I suggested that she do the same. If Alaska doesn't extend her voucher, I would book a flight for her when she might travel and then delay it again since there is no change fee. Make sure Alaska will allow you to delay the flight again. You need to call and speak to a knowledgeable agent.

You can book a flight when you think there is a good chance of a flight getting canceled, like a few days before a storm or a flight that is notorious for getting canceled. You can get your money back if the flight is canceled. Cha-ching.

When you give an airline your money, they don't want to give it back to you under reasonable circumstances, which is frustrating. Don't settle for a credit if your flight is canceled. They have to give you your money back if the flight was from or through the USA. You can read the details of my post about Air Canada's refusal to return my money here.

I hope this helps.

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