Facebook finally has live chat support for people who are locked out of their accounts

The image is called "chorus image" and is on thecdn.vox-cdn.com.

There is artwork on Facebook.

Alex Castro is the illustrator for The Verge.

Despite being involved in a platform vs. platform war of escalating financial incentives to attract creators, one area where critics have said Facebook is lacking is in the ability to provide basic support for those online stars. It has been a consistent issue whether it is through community moderation or page management tools.

It is trying to change that by announcing a small test of live chat support for English-speaking creators in the US who do not have a relationship manager. If they have a question about aPayout or how to use a new feature forInstagram Reels, these midtier internet stars can get a quick response.

It is even more important for those who are locked out of their account for a reason. The underground economy of people who claim to have inside access at Meta and charge money to help with account restoration was detailed in an August report. People who use social media as their business may feel like they have no choice but to pay, especially when customer support is unresponsive.

Noupscale is a file on thechorusasset.com.

There is Facebook support on the iPad.

The image is called Meta.

Live chat help for some English-speaking users globally, including creators who have been locked out of their accounts, is being tested by Facebook. It is the first time that the company has offered live support for the issue, and it is focusing on people who can't log in because of unusual activity or because they have violated community standards.

:noupscale is a file on thechorusasset.com.

Facebook has a light conversation.

The image is called Meta.

Other changes announced this week include a dedicated spot to view hidden comments, moderation assistance that can auto-hide comments with links or images, and the ability to block a user along with any new accounts they try to make.

If you want to go live and build a fan base, you can do it with more people, as Facebook has added the ability to co-broadcast with up to three additional guests. Badges and front row privileges make it easier for the host to know when fans are watching, and you can also share those live broadcasts as Facebook Stories that pop to the top of your followers' feeds. Video hosts can add featured links that viewers can click without leaving the video and polls that work on mobile just like they already did on the desktop.