There are no free articles left this month.
You are reading your last free article.
To read 2 more, you have to create an account.
Social service agencies and other nonprofits used smart tech during the Pandemic. Food banks used robots to pack meals, homeless services agencies used chatbot to give legal and mental health advice, and fundraising departments used software to identify potential donors. Staff can focus on addressing the root causes of homelessness in addition to serving homeless people when smart tech is integrated into their internal processes. Smart tech helped scores of nonprofits to pivot to suddenly remote and digital delivery of programs and services at the start of the epidemic, but it may also allow them to turn the page on an era of frantic busyness and scarcity mindsets.
Problems that were created by Covid-19 landed in the most vulnerable neighborhoods. In these neighborhoods, there are often nonprofits that provide services. The nonprofit sector was not immune to the need for rapid innovation during the Pandemic. In our upcoming book, The Smart Nonprofit, we chronicle the many ways that nonprofits have been adopting smart tech to further social change in the wake of the Pandemic.
