The new "Parts and Service History" section in the settings app will allow users to see the service history of their phones and confirm that the components used for repairs are genuine.
If you have installed the latest version of the operating system, you can access Parts and Service History, which will be available if repairs are made.
Depending on the version of the phone, Apple will give different information.
If the battery has been replaced, you can see it on the phone.
You can see if the battery or display has been replaced on the models you're interested in.
If the battery, display, or camera have been replaced, you can see it.
If a repair is done with genuine Apple parts and tools, the repair will have a "Genuine Apple Part" listing next to it.
If a part installation is incomplete, the part was replaced with a non-genuine component, the part was already used or installed in another iPhone, or the part is not functioning as expected, an "unknown part" message will be displayed. Customers are only able to see if a replacement part is an Unknown Part in previous versions.
The ability to use the iPhone, its battery, display, or camera, will not be affected by the messages in the Service History section. Apple uses the information collected and stored on the device to improve future products.
The change that Apple is making to the iPhone 13 models includes the addition of the "Parts and Service History". It was discovered that replacing a broken display on an iPhone 13 without specialized tools and components from Apple disabled Face ID.
The repair community was upset that Face ID wouldn't work when a display repair was performed without Apple certification.
The company always faces blowback when limiting repair options and disabling features, but has previously introduced repair restrictions for Touch ID, True Tone, and iPhone 12 cameras. The new section streamlines repair component messaging, as Apple has settled for telling customers if components are non-genuine while leaving the iPhone function intact.
In November, Apple announced plans for a new Self Service Repair program that will allow users to complete their own device repairs using instruction manuals and components provided by Apple. The Apple Independent Repair Provider Program provides Apple parts and tools to independent repair shops that are not AASPs.
