In this article: T-Mobile, gear, government, regulation, politics, carrier, settlement, FCC, mobile
Chip Somodevilla is a photographer.
T-Mobile is once again on the hook for an emergency. The carrier will pay $19.5 million to resolve an FCC investigation of a 12-hour service outage in June 2020. The FCC didn't know how many emergency calls were affected, but it did record tens of thousands of issues.
The FCC said that over 23,000 calls suffered a complete failure, while a similar amount didn't include location data. About 20,000 didn't include the information. The crisis began when a leased fiber link in the T-Mobile network went awry. T-Mobile had problems with the fiber link.
This isn't the first time T-Mobile has had a problem with the emergency service. It settled for $17.5 million over failures.
We asked T-Mobile about it. The FCC said that the carrier responded quickly to questions about the outage. The company was not likely to fight a settlement that would not have a significant impact on its finances. This won't help people who can't get help in a crisis.
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