Apple just provided the perfect example of why you can’t trust App Store review scores

The image is by Alex Castro.

People are leaving angry reviews after you broke your app. How can you improve your reputation? Apple found a way to get people to give better reviews by forcing them to submit a rating in the app.

The Apple Podcasts app went from a public embarrassment of a 1.8 star score to a 4.5 star score in a little over a month without any fixes, as developer and App Store watchdog Kosta Eleftheriou points out. The app has been getting thousands of ratings every day since November 9th, with the vast majority of them issuing a 5-star score.

The app is the No. 1 App Store search result for the word "podcast" and has made it to 4.5 stars overall. It looks more desirable to a new user.

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There were 6,292 five-star ratings submitted on November 17th.

It could be that people who bother to submit reviews tend to be angry, and a lot of people who love Apple Podcasts never bother to look it up in the App Store.

Do those people like Apple Podcasts? It seems like some funny business is going on in the reviews. There are new, positive reviews, but they are not reviews of the Apple Podcasts app at all.

I kid you not, this is the top review for Apple Podcasts.

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This is the most helpful review of the Podcasts app.

Sean Hollister has a Screenshot.

There are a few more reviews of the Apple Podcasts app.

Excellent show! SammyAls wrote, "Awfully funny and well researched, and the content is needed!" Love this.
According to xbacksideslider,Mobley has Depth and Insight. It's nice to listen to a thoughtful and factual show. It's not superficial emotional appeals to envy and self-esteem that dominate popular culture.
Jkimble6091 says the table. Being a future young millionaire listening to Anthony Oneal keeps me on track during all the ups and downs of life.

I wondered if this was a common misconception with the podcasts, where people think they are reviewing a show instead of the app itself. I didn't see that pattern when I checked reviews for other top podcast apps. The reviews on competing apps were reviews of the apps themselves.

The release of the latest version of Apple's software prompted Apple Podcasts to leave a rating and review.

The new prompt is nothing out of the ordinary, according to Apple. The standard Rating & Review prompt is available to all developers, and Apple has begun requiring users to leave a rating and review just like most third-party apps.

We were unable to find a copy of the prompt ourselves, but it is a standard feature of the App Store and you can turn it off if you like.

There is no way to tell if a star score is legit. We don't know if someone pressed a five-star button because they loved the app, or if they just wanted to close the prompt as quickly as possible. We don't know if Apple is prompting everyone or just its most dedicated fans, or if it just happened to give it an advantage. It is impossible for most App Store shoppers to tell bad actors are buying star scores for their App Store scam. We have seen an app that won't open unless you give it a good score.

I suggested that Apple should lead the industry by killing off star ratings for good, and other things, in order to prove that it puts people ahead of profits in the App Store.

The company is using the same broken star score system that helps scam artists as well. It is a clear example of why you cannot trust star scores, because everyone knows this was a 1.8-star app just last month, with many valid complaints, and nothing has fundamentally changed. The app is the same as it was then.