The "Self Service Repair" program allows users to complete their own repairs.
The program will give customers who are comfortable with completing their own repairs access to genuine Apple parts, tools, and manuals, starting with the iPhone 12 and 13 lineups. Over time, the scheme will add more repairs and supported devices. Jeff Williams is the Apple chief operating officer.
If a repair is needed, our customers have even more options. In the past three years, Apple has doubled the number of service locations with access to genuine Apple parts, tools, and training, and now we're providing an option for those who wish to complete their own repairs.
The first phase of the program will focus on the display, battery, and camera, but more repairs will be available later next year. The M1 chip will be used in the MacBook Air, 13-inch MacBook Pro, Mac mini, and iMac.
More than 200 individual parts and tools will be offered by the new Apple Self Service Repair Online Store, which will be used to facilitate the program.
The Repair Manual is the first thing that customers will be encouraged to consult. They can place an order for parts using the Apple Self Service Repair Online Store. Customers who return their used or broken part to Apple for recycling will receive credit toward their next purchase.
Apple encouraged customers to visit a professional repair provider with certified technicians for the safest and most reliable way to get a repair, as Self Service Repair is intended for individual technicians with the knowledge and experience to repair electronic devices.
Self Service Repair will be available in the US and other countries by the year 2022.
More to come...
