Roblox was restored late Sunday night after an outage that started on Thursday evening. In a tweet, the company stated that it was gradually restoring regions online.
In a statement sent to The Verge, a spokesperson for the company stated that the outage was caused by an increase in the number servers in our datacenters. It was not due to any peak external traffic or any other experience.
Roblox CEO David Baszucki stated in a blog post, that the company would soon publish a post-mortem and take steps to avoid future outages.
Baszucki stated that there was no loss of persistence data and Roblox should now be back to normal. We are thankful for the patience and support we received from our developers, players, and partners throughout this time.
We are working to bring things back to normal. We are slowly restoring regions online. Roblox (@Roblox), October 31, 2021
The platform reported that it experienced problems on October 28th at 7 PM ET. It then stated that it was investigating the possibility that a cross-promotion between Chipotle and the platform caused the problem. However, the company claimed that the outage wasn't related to any particular experiences or partnerships.
Roblox stated late Saturday in a statement to The Verge that the outage was not caused by an external intrusion and that it had found an internal cause.
The company tweeted on Sunday that it had found the root cause and provided a solution. However, they didn't give any more details.
The outage was quite long for the game-building platform, which has more than 40 million users daily. The status page updates were not frequent, with only one update every 24 hours. Parents may have had a long weekend as Roblox users are younger than 13.
Update October 31, 2010 at 10:58 ET: Comment from Roblox CEO.
