It is natural to feel hurt when someone you manage tells you that they are leaving. The best management advice is to not take it personally. Keep it professional. Being a compassionate and emotionally intelligent leader requires that you acknowledge your emotions and work through them with your team.
Amy B is one of five managers who share their stories about losing colleagues and how they have learned to deal with sadness, shock, and stress.
Guests:
Nicole Smith is HBRs editorial audience Director.
Maureen Hoch, editor at HBR.org, is also the supervising editor at Women at Work.
Resources
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Send us an email to womenatwork@hbr.org
The complete transcript will be available on November 1st.