Apple quietly extended its repair program for AirPods Pro, which offers replacements or repairs for any earbuds with issues with noise cancellation and static. Reddit users, via MacRumors, were the first to notice the changes to Apple's support page. It now states that the program covers AirPods Pro affected for three years from the date of their first retail sale. It appears that the page was updated in October.
Original launch of the support program was October 2020. This was one year after the initial release of the AirPods Pro in 2019. This meant that Apple's repair program was launched at the same time that the warranty on the launch units was due to expire. AirPods Pro purchased at launch will now be covered up to October 2022, thanks to an extension of the repair program by three years.
Apple has reaffirmed its commitment to fix the following problems with the AirPods Pro.
Crackling or static sounds that occur in loud environments. This can happen when you exercise or talk on the phone. Active Noise Cancellation is not working as expected.
You have an extra year to fix any of these problems. We've seen Apple often give you a replacement pair on the spot. Apple recommends that you contact Apple's support team, an Apple Authorized Service Provider or make an appointment at an Apple Store.
