Best Answer: There are many steps that can be taken to resolve credit card problems. The first is to remove the information and then re-input it. Most problems can be solved by this method. You can always use a gift card if this doesn't work.
1. Billing Information
PlayStation Network makes things more complicated than they should. There are many rules that must be observed. Start by entering your billing information on PS5 and PS4 if your credit card doesn't work with PlayStation Network.
First, ensure that the credit card you are using is Visa, MasterCard or Discover. These cards are the only ones that will be accepted by the PlayStation Store.
Is your card in good standing? Check that your billing information matches your credit card statements. You may not be able to enter special characters such as hyphens or slashes. If you reside on a street you usually abbreviate as "Rd." Try spelling out the entire word, instead of using abbreviations like "Rd." or "Dr." This is true for street names that are numbered, such as "second" rather than "2nd". PlayStation Network has strict rules about this. You may need to include specific addresses or apartment numbers in some cases.
Only credit or debit cards with a North American billing address are eligible for use on the North American PlayStation Network registration. You cannot use an international card in North America if you have one.
Are you unsure how to enter your billing information? This is how you add a credit line to PS5.
2. Troubleshooting
AVS (Address Verification Systems) should be supported by your credit card or debit card. As the name suggests, this system is used to verify the address of the person using your credit card. Your billing address must match the one that your credit card company holds on file for your card. You may not be able to use AVS-enabled cards on the PlayStation Store. If your card does not support AVS, you will need to contact your card issuer.
3. Start in Safe Mode, and then restart
