Apple to Fix Issue Preventing iPhone 13 Users From Unlocking With Apple Watch in Upcoming Software Update

Apple today announced that an issue that prevented some iPhone 13 users using the Unlock With Apple Watch feature was being fixed in a forthcoming software update.


Apple stated in a support document that affected users can disable Unlock with Apple Watch and use the passcode to unlock their iPhone 13 while waiting for the software update. This feature allows you to unlock your iPhone even if you're wearing ski or mask goggles. It can be turned off in the Settings app, under Face ID and Passcode.

Apple didn't specify the software update that would include a fix nor the timeframe. Apple released iOS 15.1 beta five days ago. However, it could release an iOS 15.0.1 minor update with bug fixes.

We reported that affected users may see the "Unable To Communicate With Apple Watch" error message when they attempt to unlock their iPhone 13 with a face mask. They might also not be able set up Unlock with Apple Watch.