Warner Bros.OKAY, I'M SO SORRY. This isn't a valid question. But this is mine and not yours. He was a complete dick to Harry (which is okay, I understand why), but also to Hermione, Neville, and a lot of other people. Neville was so hateful of him that HE WAS THE MOST ANGRY PERSON IN THE WORLD. NEVILLE, whose PARENTS WERE TOTORTURED INTO INSANITY BY HIS PARENTS, FEARED SNAPE MUCH MORE THAN FEALING THE SAME FATE. Snape can be both a hero and a complete dick. I believe Snape is a hero, but I don't understand why Snape defends his dickish acts.