Ugly: Welcome Pickups Adds 20% Penalty on Booking Cancellations!

Eye of the Flyer, which is a division of Chatterbox Entertainment, Inc., has partnered up with CardRatings to provide coverage of credit cards products. Card issuers might pay a commission to Eye of the Flyer or CardRatings. These entities may not approve or review the opinions, analyses, and recommendations. Amazon Associates earns from qualifying purchases. We will need to adapt to many changes when we return to normal travel. GroundLink, one of my favourite car service providers, was shut down during COVID. I used it both domestically as well as internationally. Uber is widely available in the US but has been suspended in a variety of places due to disagreements with several city/state governments. Welcome Pickups is another service I really enjoy. Although they are available in many cities, I found them most useful in Barcelona where I used them for hotel transfers and cruise ship terminal to airport transfers. This fall, I booked an incredible cruise on the NCL Dawn. It is a 17-day crossing between Rome and Tampa Florida. I was able to book the perfect Delta one-way award tickets on which I used my Global upgrade certs (for the first ever time on award tickets) and I was pretty mad that I had lost all of my Diamond Medallion Choice Benefits from Skymiles. NCL has cancelled my cruise, and all my travel plans and bookings have been cancelled! I have a blanket yearly travel policy that covers things like this. However, since almost everything I booked can be cancelled for free, I only have a few items I can return for reimbursement. The one thing that I had been putting off booking was my Welcome Pickups transportation from Rome's FCO airport to Civitavecchia, the port city for cruises. I am so happy I booked it. You can see why the cancellation terms have changed. Ugh. If I have to cancel an order, I will return my entire payment. I will not book with them again if they offer less than 80% of my payment. As the world slowly recovers from the global catastrophe, which is now looking more likely than ever, it seems that some businesses are seeking every possible way to make money, even if it is in a shameful manner. This is. Do customer-unfriendly cancellation policies such as these affect your decision to book with the company or not? Ren Eye of the Flyer, which is a division of Chatterbox Entertainment, Inc., has partnered up with CardRatings to provide coverage of credit cards products. Card issuers might pay a commission to Eye of the Flyer or CardRatings. These entities may not approve or review the opinions, reviews, analyses, or recommendations. Amazon Associates earns from qualifying purchases. The bank advertiser has not requested or paid for responses. The bank advertiser has not reviewed, approved or endorsed the responses. The bank advertiser is not responsible for ensuring that all questions and posts are answered.