Insurers, hospitals, and policyholders have been involved in numerous disputes about claims since last year, when COVID-19 ravaged India.Although you can escalate your complaint if your insurer rejects your claims unfairly, you must be vigilant in certain cases to ensure your case is sound. Insurers and policyholders often have a major disagreement about the non-disclosure or treatment of pre-existing conditions. When you buy a policy, make sure to disclose all of your health history and chronic conditions. Ensure that all documentation is correct at the time of settlement. If you have received treatment at home, get official prescriptions from your doctor. Insurers may not consider instructions sent via messaging platforms valid prescriptions. If you feel that the insurer is unreasonable, you may approach the insurance ombudsman or consumer courts.Simply Save can help you avoid the hassles of filing a COVID-19 claim.
