The report showed that federal employers responded well to the report by providing support for the mental and physical well being of employees, providing resources and finding new ways to provide public services. They also communicated effectively with employees.Overall government employee engagement score was 69 out of 100. This is lower than the private sector's score of 77. Private sector data was compiled by Mercer, an employee research company. It included over 8 million responses to surveys collected from a variety of businesses between 2016 and 2020.Only 22 of the 71 government agencies scored higher than the private sector, including NASA and the Government Accountability Office.In all other categories, federal agencies outperformed the private sector. Federal employees said 84.1 percent that their coworkers helped them get their jobs done. In comparison, only 78 per cent said the same in the private sector. Federal employees were also satisfied with their salaries at 67 percent, compared to 54 percent in private sector.For the ninth year, NASA was named Best Places to Work in Large Agencies. The Intelligence Community and the Department of Transportation followed closely, as well as the Department of Health and Human Services and Department of Commerce.The Government Accountability Office occupied the top spot for medium-sized agencies, while the Congressional Budget Office was top-ranked small agency in 2020. The Office of Inspector General was ranked No. 1. in subcomponents of agencies.Other agencies also fell in rankings this year. HHS, an agency that was under stress in 2020, dropped from second in 2019 to fourth by 2020. The employees of two other agencies, the National Institutes of Health and Centers for Disease Control and Prevention, who were at the forefront of the Covid pandemic saw different experiences in 2020. The NIH maintained a steady ranking with a Best Places to Work score 81.7 out 100. It ranked No. 63 out 411 for subcomponents of agency agencies. 72.4 was scored by the CDC, which dropped from 81 in 2019 and 192 in 2020.The majority of the data was gathered from the Office of Personnel Managements annual Federal Employer Viewpoint Survey. This survey was sent out to executives branch employees from Sept. 14 through Nov. 5, 2020. Additional survey data was also collected from 12 agencies and responses from U.S. intelligence agency employees. This is the 15th Annual Report. However, due to changes in the 2020 Federal Employee Viewpoint Survey methodology and other factors, 2020 data may not be completely comparable to previous years.
