The CEO of Delta Airlines said at the Consumer Electronics Show in Las Vegas that the airline will offer free internet on its flights.
The company said it was holding off on in-flight internet because they wanted to make sure they could provide high-speed internet. The concern was whether passengers would experience slower speeds on the internet.
About 80% of Delta's domestic flights will have free internet access initially, and the rest will be upgraded every week.
It will be free, it will be fast, and it will be available for everyone, according to the airline.
Those who are members of the SkyMiles loyalty program will be the only ones who will be able to use the free wi-fi on the plane. $10 will be charged to those who are not members of the program.
The service will be offered on more than 700 Viasat-equipped airplanes by the end of this year, and will expand to international and regional flights by the end of 2024.
Mike Sievert, the CEO of T-Mobile, said in the press release that passengers should be able to use the internet. T-Mobile customers already get free in-flight wi-fi and now we're partnering with Delta to bring that experience to all customers so that anyone flying Delta can enjoy online access from takeoff to touchdown
According to CNBC, Delta charges between $50 and $70 for international flights. Free messaging was introduced by the airline last year.
The Delta Sync Exclusives hub will connect passengers to a mobile platform through SkyMiles, which will increase their in-flight internet experience. The new expansion will include exclusive offers, access, and entertainment.
The vision of the company has always been to deliver an experience at 30,000 feet that feels similar to what the ground has to offer. He said that they wanted free wi-fi to be more than just a base level service.
It is important that all customers can enjoy their favorite content just as they would at home, and we have put this system through a lot of tests to make that happen.
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