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Businesses let too many older workers go due to early retirements and a caustic mix of ageism and cost-cutting measures. With fewer younger workers entering the labor market for at least a generation, employers that don't think beyond today's working age population will struggle to build a reliable workforce that can maintain operational efficiency and effectiveness If they want to drive operational effectiveness, increase competitiveness, widen their appeal to consumers of all ages and abilities, and build resilience, they need to rethink their DEI strategies. The benefits and changes that come with an aging workforce are described by the authors.

One of the most significant issues facing organizations today is demographic change. Since World War II, the working-age population in the U.S. has been contracting at a slower rate. There isn't a baby boom behind it, and no one expects one in the near future. There are three million fewer people in Generation Z than there are in Generation Alpha.