Users have reported that the performance of the graphics card is affected by running at too high a temperature. There is a manufacturing fault that has affected some of the graphics cards.
The issues were first reported on the forums where users said their graphics cards were overheating and crashing their computers. There have been reports of temperatures as high as 115 degrees Celsius. If you want the health of the graphics card, you shouldn't do it for long periods of time. The cards were overheating when running non-demanding work.
The cause of the unexpected performance limitation is being determined by the company. We think the issue is related to the thermal solution used in the reference design and is occurring in a limited number of cards. The issue for the cards is being worked on. The customers that are experiencing this limitation should contact the support team.
Customers affected by overheating are being offered exchange or refunds by the company.
Customers that applied for a replacement graphics card were told that the temperature was normal. According to an investigation by a german-language tech site, the issue may be related to the thermal solution issues reported by the company.
Some models from other manufacturers can contain non-reference cooling solutions, so only a small amount of the RX 7900 XTX reference graphics cards are thought to be affected. According to VideoCardz, the company is now offering refunds or exchanges for customers.