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Xaviar and Alice rented a car to go from Florida to Kansas. They had to stop six times in a single day to refill their rental because the battery was draining faster than it could charge.
According to Business Insider, he said he was driving for 2 12 hours before he could charge his phone. He and his sister had to stop every one to 1 12 hours to charge for an hour, then an hour and a half, then two hours.
He and sister Alice charged at that cost six times in one day. He said that he didn't believe that renting a car was always cheaper than gas.
The company had no idea why they were having issues, according to a report. The agent said they had not received any calls that day, according to the man.
The company had not experienced a significant increase in communication from customers about the battery of their EV rentals. The range of batteries can be influenced by weather and driving conditions.
He was told to pick up a new ride at the nearest branch. So he did, but said the location didn't have the equivalent of a car, so he was going back home in a Nissan SUV.
A report from a Virginia radio host who said he was stranded after his Model S wouldn't charge at 19 degrees was reported by Business Insider.
Customers who have had the same experience as the Steavensons are likely to take note of this: South Korea fined Tesla $2.2 million on Monday for overstating the driving range of its electric vehicles.