Many travelers use Apple Air tags. If you put an Apple AirTag in your bag, you will know where it is. If your bag is lost or stolen, you might have a better chance of finding it.

One of the most interesting situations we have seen so far is air travelers taking matters into their own hands when they lose their bags.

Fascinating United Airlines lost bag saga

Over the course of a day or two, a series of Szybala's Tweets have been viewed over 20 million times. The bag that she was travelling with didn't make it to Washington DC. She wanted the bags to be delivered to her when she found them.

She thought things would unfold as she anticipated. The bag had been sitting at the apartment complex for a day after the flight. She went there because she couldn't find her bag, and she saw several United Airlines checked bags near the dumpsters.

I’d just like everyone to know that @united has lost track of my bag and is lying about it. My apple AirTag shows that it has been sitting in a residential apartment complex for over a day. Out back by the dumpsters, I have found other emptied United Airlines bags. pic.twitter.com/fcoq4nj3zb

— valerie szybala. (@vszyb) January 1, 2023

She shared the messages she had exchanged with United, where a representative told her to calm down, and claimed that her bag was safe at the baggage services distribution center.

The bag moved to Mcdonald's after it was at the apartment complex for a few days. Then it came back to the apartment complex.

ANOTHER MAJOR UPDATE: My luggage AirTag has left McDonalds and returned to the apartment complex where it is being held hostage!

— valerie szybala. (@vszyb) January 2, 2023

The bag left the city and went to the suburbs.

Good morning all. Here’s an update: my AirTag is on the move! It’s about 16 miles outside of the city in the suburbs. Hopefully this means it is on a delivery run? 🤞

— valerie szybala. (@vszyb) January 2, 2023

The bag was in a shopping complex for half an hour before it was returned to the apartment complex.

UPDATE: It was not a delivery run! After going shopping in the suburbs my AirTag has returned to the apartment complex!!

— valerie szybala. (@vszyb) January 2, 2023

He traveled to the apartment complex on four separate occasions. The bag went to a shopping complex before returning to the apartment complex. She received a text from a man who claimed that he delivered her bag in a different location and that she had to go back to that place and pick it up.

They were near each other when they met for the bag delivery. The person was startled by her being near the apartment.

Ok here’s what happened at the finale. This morning after my suitcase went to the suburbs on another shopping trip and then back to the apartment complex I went to see if I could track it down.

— valerie szybala. (@vszyb) January 2, 2023

The dude who picked up was around the corner, so he drove back to meet me near the building. He looked a little surprised to have two news crews filming. He asked if he was in trouble or something, but at that moment I was too happy to have my bag back to ask more questions.

— valerie szybala. (@vszyb) January 2, 2023

The two empty bags I had seen by the dumpster were gone today. The helpful building resident said they weren’t picked up by trash collection, she saw someone bring them back inside! Which adds to the sketchy factor for sure.

— valerie szybala. (@vszyb) January 2, 2023

The delivery of the bag was caught on camera because of local news at the time.

Was this theft or incompetence?

On a couple of levels, this is a fascinating story.

It is clear that United provided poor service here. I don't envy the job of people working in lost baggage departments, but telling someone to calm down is not good service. This is not correct unless the baggage services center is a person's apartment.

The big question is if this was an honest mistake or if the person was trying to steal the bag. I don't know what to think. The bag was at the apartment complex for a long time, and empty bags were found by the dumpster.

Why would a person steal a bag and drive it around with it? What is accomplished by that? The person was going about their day-to-day activities with the bag that was just left in the car. It wasn't that someone stole the bags, it was that the professional was the one who was delivering them. Why would this bag be a target?

I don't know what the explanation is, but I'm pretty sure it's an attempt at theft. In terms of delivery timelines, there isn't much accountability, so maybe he forgot the bag was in his car, or he didn't want to drive to where it had to be delivered just yet.

Bottom line

A United Airlines passenger was able to track her lost bag to an apartment complex where she found other abandoned bags. The bag was in an apartment complex and moved around a lot. She met up with the person who delivered the bag.

I don't know what to think of this story. This woman deserves a lot of credit for being persistent. Who knows if this was incompetence or theft.

What do you think about the lost bag story?