The company has announced a new end-of-life policy that will affect old cameras no longer in production.
Mariella MoonMariella Moon|@mariella_moon|January 3, 2023 4:55 AM

A new end-of-life policy for its products will mean that older security cameras will no longer have access to future updates. The first products to be affected by the new policy are the Generation 3 and Pro cameras, which were released in the last two years. The seven free days of cloud storage will be lost from the two models on April 1st,23. They will be the first models to stop receiving bug fixes.

The cameras will be pulled four years after the last mass production, according to the full announcement. The first two models have access to updates and features, but the next four will not. Their last day of life is on January 1st. On the same day, the company will no longer support Audio Doorbell and Arlo Lights.

Users don't have to throw them out as soon as the dates show up. They can use the cameras to access livestreamed videos as well as video clips stored locally with compatible base stations. They will have to pay for a subscription service to have access to cloud storage and the cameras will likely lose features over time.

Email notifications and E911 emergency calling service will be phased out on April 1st, as will Legacy Video Storage on January 1st, 2024. The company will give a 30-day advance notice for products that will be affected by the EOL rule, so people can decide if they want to buy newer devices or keep using their older ones.

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