On December 30th, Demko was going to get married.
She said she missed the wedding after Southwest canceled her flight.
Southwest has canceled flights over the holidays, stranding thousands of people.
The bride missed her wedding because of the canceled Southwest flight.
A destination wedding is planned for December 30, according to Insider.
She told Insider that she was going to take a Southwest flight with her children to join him. She stated that she takes the airline almost weekly for work.
Demko's flight was canceled just before it was to leave. The passengers were told the flight was short.
She wasn't able to find another flight for herself and her children to get to the wedding on time.
She said her family spent 18 hours looking for a way to get there. We looked at flying to Mexico and taking a bus there. There wasn't anything.
Southwest was unable to switch hernywayanydaynywayanydaynywayanydaynywayanydaynywayanydaynywayanydaynywayanydaynywayanydaynywayanydaynywayanyday
Demko cried all day on December 30.
Southwest refunded Demko's flights and she was able to delay many of the services she bought for the wedding, though she wasn't given a full refund. She will have to get married in the future in order to make up for the cost.
Demko and her guests are losing thousands of dollars as a result of the cancellation of the resort where they were going.
She told Insider that it was over 70k lost in rooms at Victoria House.
Bob Jordan, the company's CEO, said that Demko was one of thousands of Americans whose Southwest flights were canceled during the Christmas weekend because of storms and the airline's operational problems. Southwest caused a lot of canceled flights on December 26.
Demko's story was one of many, including a couple who missed their $4,000 honeymoon and a family who lost thousands of dollars due to canceled flights.
Southwest was fully staffed and prepared for the holiday traffic until the winter storm forced daily changes to their flight schedule.
The statement went on to say that they were sorry.
Southwest's staffing and scheduling systems were blamed for the chaos.
Demko told Insider that Southwest hasn't contacted her since she spoke on CNN.
She said she was surprised that Southwest didn't try to contact her to just apologize. They are probably dealing with a lot because of the mess, but not a single person from that company has contacted them.
Demko and her fiancée were not together on New Year's Eve.
She said that on New Year's Eve, she sat at her house and talked to her husband, Michael, who was in Belize.
Southwest did not reply immediately.
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