Alice Steavenson and her brother Xaviar in the Tesla.
Alice and Xaviar Steavenson rented a Tesla from Hertz.Alice Steavenson/Badax.life
  • The brothers and sisters had to stop six times in one day to charge the car.

  • Xaviar and Alice traveled from Florida to Kansas.

  • They said that other customers with rented cars had problems with the charging system.

Xaviar and Alice wanted to see what it was like to drive a car, so they rented a car from a car rental company.

The siblings didn't know how often they'd need to charge the electric car.

The cold weather in late December made it difficult to charge the car.

The battery would drain faster than it would charge.

They were able to drive for at least two and a half hours before they needed to charge the car. He said that they had to stop every single one to one and a half hours to charge.

A picture of a rented Tesla at a supercharger.
Their rented Tesla at a supercharger.Alice Steavenson/Badax.life

It was between $25 and $30 to replenish. We stopped six times to charge at that cost.

According to Xaviar, the claim that renting a car was cheaper than gas was not true.

Xaviar said the agent told him he'd had nothing but calls from the siblings, but he didn't know why they were having problems.

The company has not seen a noticeable increase in communication from customers about the battery of their EV rentals. The battery range can be influenced by a variety of factors.

There were other people who experienced the problem in the cold.

According to Xaviar, he was told to go to the nearest branch to get a new car. I'm going back in a Nissan Rogue Sport because they don't have a comparable model.

The company didn't reply to the request.

Business Insider has an article on it.