As travel chaos gripped the nation this week, a science teacher in Florida helped travelers get their lost luggage back.
After thousands of flights were canceled over Christmas weekend, Brittany Loubier-Vervisch had to search through an "Armageddon of luggage" at the airport.
Loubier- Vervisch and her husband had to cancel their Christmas Eve flight because of the weather.
The couple decided to fly to Tuscon on Boxing Day.
After a few delays, they realized they weren't going to make it to Tuscon on Monday, so they canceled that flight as well.
While her husband waited in the customer service line at the airport to figure out how to get their luggage back, Loubier-Vervisch went to Southwest and looked for their bags herself.
Hundreds, if not thousands, of bags piled up at the baggage claim from flights all over the country was what Loubier-Vervisch said she had never seen before.
She realized that she could find some travelers with their own by texting the number on the luggage tag.
"As stuff was coming off the line and being piled up and if there was a tag on it with a number, I sent a text," Loubier- Vervisch said.
She sent at least 50 text messages while looking for her bag.
She said that a lot of the bags that ended up in the city were sent from another place where the traveler didn't make it on the flight.
Loubier-Vervisch said that the rest were left behind because of canceled flights.
Loubier-Vervisch said she was trying to help people because they were all over the US. Travelers mistook her for an airport worker.
I was like, 'Here's your bags.' This is your name? Loubier-Vervisch said that they were like yes. I'm like, 'Here's your other bags,'" They asked if you worked here.
The people in the airport who had been waiting for hours were thankful for her initiative. She said that many people were grateful for her tip, with some asking her to give their phone numbers and addresses to Southwest to send their luggage out.
"For people that had no idea where in the United States their luggage could possibly be, I was like, 'Well if I at least tell them it's inTampa, they know it's not,'" Loubier-Vervisch said.
The teacher's actions went unrecognized. A traveler shared a text message she received from a random person who said her suitcase was in the city. You are a great person.
Four hours after their flight was canceled, Loubier- Vervisch and her husband found their bags. She said that it was a good time.
Loubier-Vervisch said that she is a teacher and helps people. Anyone can do that. If everyone does something, it can have a domino effect.
All Rights Reserved © 2024
