The company claims it is working on improvements to the #ThereIsHelp banner.
A view of the Twitter logo at its corporate headquarters in San Francisco, California, U.S. November 18, 2022. REUTERS/Carlos Barria
Igor BonifacicIgor Bonifacic|@igorbonifacic|December 24, 2022 3:07 PM

A feature that pointed users to suicide prevention hotlines and other safety resources when searching for certain content is being brought back. The company had removed the safety tool on orders from Musk.

After the outlet published its story, the head of trust and safety at the social network confirmed the removal. We have been working on our Prompts. She said that they were temporarily removed. They are expected to be back up next week.

Musk denied that the feature had been removed. There is a message still up. Musk said this is fake news and that it doesn't prevent suicides. The banner did not show up when Engadget searched for terms like "suicide" and "COVID-19" on Saturday.

1. The message is actually still up. This is fake news.

2. Twitter doesn’t prevent suicide.

— Elon Musk (@elonmusk) December 24, 2022

The approach used by the internet giant will be adopted by the social networking site. She said that the company does well with these in their search results and that they are copying some of their approach.

Even if it was only a short time, the disappearance of the #ThereIsHelp banner led to criticism of the social networking site. Eirliani Abdul Rahman is a former member of the company's trust and safety council. Companies typically work on safety features in parallel, leaving existing ones in place before they are replaced.

You can call the National Suicide Prevention Hotline in the US.

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