Creators say shopping app Nate ran off with their promised earnings and rewards

After months of earning online shopping credits through the app, the woman had over $500 left in her account. She was going to use her remaining money on Christmas gifts for her family, but credits suddenly disappeared from her account.

Rasmussen, who works in social media marketing and sells home decor products like disco balls, has been using theNate app to create lists of products for his followers. The checkout process for shoppers and the ability to share products in exchange for a commission are some of the features of the app.

She saw the benefits of using the tool. In addition to earning a 5 percent commission, the creators of the program were able to cash in when they hit certain goals. Users can earn up to $500 for getting 50 people to make aNate account and follow their lists, or $750 for 150 followers. Within the first two weeks, she earned a small amount, but she knew of others who had made tens of thousands of dollars. Even though they couldn't cash out their balance, they could spend it on whatever they wanted.

The company was aware that user wallets were having issues and a representative would reach out as soon as possible.

We can't thank you enough for what you've done.

By Friday, the tone had suddenly changed. The company was going through some unpredictable and turbulent times, and as a result, the creator program was halted. Content creators wouldn't be able to earn cash to spend and they wouldn't be able to use any credit they had left.

The company said in the email that they couldn't thank them enough for their partnership and enthusiasm in sharing their products. You have been an inspiration to many people.

There is a bullet point at the bottom of the list.

It's important to use apps like Liketoknow.it to monetize your platforms. In her case, she was already making content about products she uses, which allowed her to make money from her posts. The company was able to acquire new users from her own following because users must download the app and create an account.

Dozens of other creators on TikTok said they had lost out on the rest of their credit. Some say they lost a small amount of money, while others say thousands of dollars of credit was wiped out.

Another content creator said he had $4,000 left to spend. There is a free promo.

At the time of writing, he did not reply to the questions.

The startup has come under scrutiny before. Over $50 million has been raised by marketing itself as a low-effort shopping tool that completes purchases for users using Artificial Intelligence for a small fee.

According to a report by The Information in June, the high-tech "ai"Nate was using to purchase items was just human workers in the Philippines who manually completed the checkout process between 60 and 100 percent of the time. The report's figures were incorrect, according to the company.

Following a previous round of layoffs that cut 20 percent of its workforce, the company laid off 30 workers in August.

The creator program was launched in October of last year in an effort to get more people to know about the startup. The creators sharedhaul videos of items purchased using credit and promoted product lists with followers.

The company they took a chance on took their credit away without warning. She takes some responsibility for promoting an app she trusted and endorsed, but she is frustrated for other creators who didn't make as much money as they were promised.

At the end of the day, we all worked hard to make space for this app, and we deserve compensation in exchange for it.